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cloud contact center

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Zoom declared on Sunday that it’s purchasing Five9, a provider of cloud contact center software, in an all-stock exchange esteeming the organization at $14.7 billion. The arrangement denotes Zoom’s initial billion-dollar obtaining and comes as the company plans for a post-pandemic world with representatives getting back to the workplace. It’s the second-greatest U.S. tech bargain this year, behind Microsoft’s arranged $16 billion acquisition of Nuance Communications, as indicated by FactSet. “We are continuously looking for…